Terms of Use for IronBit
Welcome to IronBit. These Terms of Use (“Terms”) govern your access to and use of the IronBit platform, effective as of 15 September 2025. By using IronBit, you acknowledge that you have read, understood, and agree to be legally bound by these Terms, which form a binding agreement between you and [IronBit Operator Entity].
Please read these terms and conditions carefully before accessing the Platform and creating Your Account and keep them for Your future reference.
1. Acceptance of Terms and User Eligibility
By accessing or using the IronBit platform (“Platform”), you agree to comply with and be bound by these Terms of Use. If you do not accept these Terms, you must not access or use the Platform.
To use the Platform, you must: - Be at least eighteen (18) years of age and possess the legal capacity to enter into binding agreements; - Not be a resident of, or located in, any jurisdiction where use of the Platform is prohibited by law, regulation, or applicable sanctions; - Not be subject to any sanctions or restrictions imposed by the United Nations, the European Union, the United States, the United Kingdom; - Comply with all applicable laws and regulations in your jurisdiction regarding the use of digital assets and custodial wallet services.
By registering for an account or using any services provided by IronBit, you represent and warrant that you meet all eligibility requirements and that your use of the Platform does not violate any applicable law or regulation.
2. Definitions
For the purposes of these Terms, the following definitions apply:
- Platform: The digital infrastructure operated by IronBit, including all associated websites, mobile applications, APIs, and backend systems, through which custodial cryptocurrency services and related features are provided.
- Services: All products and services made available by IronBit, including but not limited to custodial wallet services, cryptocurrency conversions, AML (Anti-Money Laundering) screening, transaction monitoring, and recovery support.
- AML Checks: Automated and manual processes implemented by IronBit to assess, monitor, and mitigate risks of money laundering, terrorist financing, and other illicit activities, including real-time screening of transactions and user addresses against relevant risk indicators and sanctions lists.
- User Data: Any information or documentation provided by or collected from users in connection with account registration, identity verification, transaction activity, or compliance procedures, including personal data as defined under applicable data protection laws.
- Transactions: Any action initiated by a user on the Platform that results in the movement, conversion, or management of digital assets, including deposits, withdrawals, transfers, and currency conversions.
- User / Customer means a natural (physical) person who has agreed to all terms and conditions of IronBit, as well as other relevant policies, and uses the Services available on the Platform.
- Account means an account created by You on the Platform. As an Individual Customer, You may create only one account. As a representative / authorized signatory, You may create an account for each Corporate Customer You represent / on whose behalf You are authorized. By using Your Account, You agree that You will use the Services only for: i) Yourself, and not on behalf of any third party (if You are the Individual Customer); or ii) the organization (legal entity) You represent / on whose behalf You are authorized.
- Wallet means Your virtual asset wallet which is generated on Platform by IronBit, at Your request.
- Stored Virtual Assets means virtual assets that the User stores in a Wallet. The ownership of the Stored Virtual Assets remains with You. IronBit may not borrow, sell, transfer, loan, encumber or pledge the Stored Virtual Assets without Your consent, except when IronBit is required to do so by the relevant regulations.
- Risk Score: A numerical or categorical assessment generated by IronBit’s AML screening systems to evaluate the risk level associated with a user, wallet address, or transaction, which may trigger additional review or restrictions.
- Order means exchange of one virtual asset to another virtual asset from IronBit by You via the Platform;
- Polish AML Act means the Polish Act of 1 March 2018 on Anti-Money Laundering and Countering the Financing of Terrorism, as amended.
- Compliance Officer: The individual appointed by IronBit with responsibility for overseeing compliance with legal, regulatory, and internal policy requirements, including enforcement of AML, KYC, and sanctions controls.
- Sanctions: Any economic or trade restrictions imposed by competent authorities, including but not limited to the United Nations, European Union, United States, United Kingdom, which may affect the ability of users to access or use the Platform.
- KYC (Know Your Customer): The process of verifying the identity of users in accordance with applicable laws, regulations, and IronBit’s internal policies.
These definitions are intended to ensure clarity and consistency throughout these Terms. Additional definitions may be provided in other sections as necessary.
3. Main Principles for the Provision of the Services
1. Account Registration and CDD
To use our Services, you must successfully complete the account registration process, including compliance with our Customer Due Diligence (CDD) and Know Your Customer (KYC) procedures, in accordance with the Polish AML Act and EU AML Directives (AMLD5/6).
If these conditions are not met, IronBit may:
- decline to establish a business relationship with you;
- refuse to process any transactions;
- terminate any existing business relationship.
2. Accuracy of Information
You are responsible for ensuring that all information you provide during registration and while using the Services is accurate, complete, and current.
2.1. You warrant that all information provided, including personal identification documents, contact details, and other requested information, is true and reliable.
2.2. You agree to promptly update your information if changes occur.
3. Additional Information Requests
IronBit reserves the right to request additional information or documents if required by law, supervisory authorities (GIIF, KNF), or our internal risk-based procedures.
Failure to provide such information may result in restricted access to the Platform or suspension of Services.
4. Virtual Assets Offered
The list of available virtual assets may change without prior notice, based on business, compliance, or regulatory considerations.
5. No Financial Advice
IronBit does not provide financial, investment, or tax advice. Communications or data provided by us should not be interpreted as investment or trading advice. You are solely responsible for your investment decisions.
6. Volatility and Risk
Virtual assets are highly volatile. You bear exclusive responsibility for evaluating whether any transaction is suitable for you, considering your financial situation and risk tolerance.
7. No Endorsement of Assets
IronBit does not endorse or recommend any particular virtual asset. You are responsible for conducting your own due diligence before buying, selling, exchanging, or holding assets.
8. Regulatory Status of Virtual Assets
Virtual assets are not legal tender, are not backed by any government, and may be affected by changes in regulation. Our Services are not covered by the Bank Guarantee Fund (Bankowy Fundusz Gwarancyjny), the Polish Deposit Guarantee Scheme, or any other investor compensation scheme.
9. Suspension and Freezing Rights
IronBit reserves the right to suspend or terminate your account if we suspect violations of these Terms, our Privacy Policy, or applicable laws. We may freeze or restrict access to virtual assets if required for compliance with AML/CTF obligations, sanctions, or law enforcement requests.
10. Refusal of Transactions
IronBit may refuse to process or execute a transaction if:
- it would result in non-compliance with applicable laws, AML/CTF requirements, or sanctions lists;
- it poses an unacceptable risk (credit, reputational, operational);
- insufficient funds or assets are available to cover the transaction and fees. Users will be notified where legally permitted.
11. Cooperation with Authorities
IronBit fully cooperates with competent authorities, including theGeneral Inspector of Financial Information (GIIF), the Polish Financial Supervision Authority (KNF), and law enforcement agencies.
- Information may be shared where legally required under the Polish AML Act and EU AML Directives.
- For regulatory or LEA inquiries, please contact:compliance@IronBit.io.
12. Data Protection
All information you provide will be processed in accordance with our Privacy Policy, which complies with the GDPR and RODO.
4. Platform Services and User Rights
IronBit provides users with a secure, compliant, and user-friendly platform for managing digital assets. The core services offered on the Platform include:
1. Custodial Wallet Services
IronBit offers custodial storage of supported cryptocurrencies, allowing users to deposit, hold, and manage their digital assets within platform-managed wallets. Users may access their account at any time, subject to compliance and security protocols, and are entitled to view their balances, transaction history, and related account information.
2. Crypto-to-Crypto Conversions
The Platform enables users to convert between supported cryptocurrencies (e.g., USDT, ETH, USDC) using both internal and external liquidity sources. Conversion requests are processed through the Platform’s exchange mechanisms, with the relevant amounts debited and credited to the user’s account upon successful execution. All conversions are subject to applicable fees and transaction limits as set forth in the Fee and Limit Schedule.
3. AML Screening and Compliance
All deposits, internal transfers, and withdrawals are subject to real-time AML (Anti-Money Laundering) risk screening. The Platform employs automated and, where necessary, manual checks to assess the risk profile of transactions and wallet addresses, including screening against sanctions lists and risk scoring. Transactions that exceed certain thresholds or present elevated risk may be subject to additional review, delay, or rejection in accordance with the Platform’s compliance policies.
4. User Rights
- Users have the right to access and use the Platform’s services in accordance with these Terms and applicable law.
- Users may manage their accounts, initiate transactions, and request withdrawals, subject to compliance with Platform policies and regulatory requirements.
- Users are entitled to clear information regarding applicable fees, limits, and the status of their transactions.
- Users may submit complaints regarding services via support@IronBit.io. Complaints will be acknowledged within 7 business days and resolved within 30 days in line with Polish consumer protection requirements.
The Platform reserves the right to modify, suspend, or discontinue any service at its discretion, with reasonable notice provided to users where practicable.
5. Orders and Execution of Transactions
6. User Responsibilities and Obligations
As a condition of using the Platform, users agree to the following responsibilities and obligations:
1. Provision of Accurate Information
Users must provide true, accurate, current, and complete information during account registration and at all times thereafter. Users are responsible for promptly updating their information to ensure its continued accuracy.
1. Provision of Accurate Information
Users must provide true, accurate, current, and complete information during account registration and at all times thereafter. Users are responsible for promptly updating their information to ensure its continued accuracy.
3. Safeguarding Credentials
Users are responsible for maintaining the confidentiality and security of their account credentials, including passwords, authentication codes, and any other access controls. Users must immediately notify IronBit of any unauthorized access, suspected breach, or compromise of their account.
4. Adherence to Platform Policies
Users must adhere to all Platform policies, including but not limited to these Terms of Use, the Privacy Policy, AML Policy, and any other rules or guidelines published by IronBit. Users are expected to act in good faith and in compliance with all applicable laws and regulations.
5. Legal Compliance
Users are solely responsible for ensuring that their use of the Platform is lawful in their jurisdiction. Users must not use the Platform for any purpose that is unlawful, fraudulent, or prohibited by these Terms or applicable law.
6. Cooperation with Compliance and Investigations
Users must cooperate fully with IronBit’s compliance team and any lawful requests from regulatory authorities, including providing information, documentation, or access to records as required for audit, investigation, or legal proceedings.
Failure to fulfill these responsibilities may result in account suspension, termination, or other remedial actions as deemed appropriate by IronBit, in addition to any legal consequences under applicable law.
7. Restrictions and Prohibited Activities
Users of the Platform are strictly prohibited from engaging in any activity that is unlawful, fraudulent, or contrary to the compliance objectives of IronBit. The following activities are expressly forbidden:
- Money Laundering and Terrorist Financing: Engaging in, facilitating, or attempting to facilitate money laundering, terrorist financing, or any other financial crime.
- Fraud and Misrepresentation: Submitting false, misleading, or fraudulent information or documentation during registration, verification, or any transaction.
- Circumvention of AML/KYC Controls: Attempting to bypass, evade, or undermine the Platform’s AML (Anti-Money Laundering) and KYC (Know Your Customer) procedures, including structuring transactions to avoid detection or limits.
- Use in Sanctioned Jurisdictions: Accessing or using the Platform from, or on behalf of, any country, region, individual, or entity subject to sanctions or embargoes imposed by the United Nations, European Union, United States, United Kingdom.
- Use by Sanctioned Persons: Opening or maintaining accounts for, or transacting with, individuals or entities listed on any applicable sanctions list.
- Facilitation of Prohibited Transactions: Initiating, receiving, or facilitating transactions involving illicit funds, proceeds of crime, or assets derived from illegal activities.
- Abuse of Platform Functionality: Exploiting technical vulnerabilities, using automated scripts or bots without authorization, or engaging in any activity that may disrupt, damage, or impair the Platform’s operations or security.
- Violation of Applicable Law: Using the Platform in any manner that violates applicable laws, regulations, or regulatory guidance in any relevant jurisdiction.
IronBit reserves the right to investigate, suspend, or terminate any account or transaction suspected of involvement in prohibited activities, and to report such matters to the appropriate authorities.
8. AML and Compliance Procedures
IronBit maintains a robust compliance infrastructure designed to detect, prevent, and report money laundering, terrorist financing, and other illicit activities, in accordance with applicable laws and international best practices. The Platform’s AML and compliance procedures are as follows:
1. Automated AML Screening
- Transaction Monitoring: All deposits, internal transfers, and withdrawals are subject to real-time automated AML screening. Each transaction is evaluated for risk using a combination of internal rules, external AML data providers, and sanctions list checks.
- Risk Scoring: The Platform assigns a risk score to each transaction and wallet address based on factors such as transaction size, source, destination, and historical activity. Elevated risk scores may trigger additional review or restrictions.
- Threshold-Based Controls: Transactions below certain thresholds are subject to standard screening, while those exceeding predefined limits are subject to enhanced due diligence, including screening by multiple independent AML providers.
2. Manual Review and Escalation
- Flagged Transactions: Transactions or accounts flagged by automated systems for high risk, unusual patterns, or potential sanctions exposure are escalated for manual review by the Compliance Officer or designated compliance personnel.
- Enhanced Due Diligence: For transactions or users presenting elevated risk, IronBit may require additional information, documentation, or clarification before processing or releasing funds.
- Account Restrictions: If a user or transaction is determined to present an unacceptably high risk, IronBit may freeze the relevant account, block the transaction, or restrict further activity pending investigation.
3. Sanctions and High-Risk Handling
- Sanctions Screening: All users and transactions are screened against relevant sanctions lists at onboarding and on an ongoing basis. Positive matches result in immediate escalation and potential account suspension.
- High-Risk Outcomes: If a transaction or user is assigned a high risk score or is associated with a sanctioned entity, the Platform will reject the transaction, freeze the account, and notify the user of the action taken, subject to legal and regulatory requirements.
4. Reporting and Recordkeeping
- Suspicious Activity Reporting: IronBit is committed to reporting confirmed or suspected money laundering, terrorist financing, or sanctions violations to the relevant authorities and to cooperating fully with regulatory investigations.
- Record Retention: All AML screening results, investigations, and compliance actions are documented and retained in accordance with the Platform’s Storing Records Policy and applicable law.
5. User Cooperation
- Information Requests: Users are required to promptly respond to any compliance-related requests for information or documentation. Failure to cooperate may result in account suspension or termination.
- Ongoing Monitoring: Users acknowledge that their activity on the Platform is subject to ongoing monitoring and that IronBit may take any action necessary to ensure compliance with its AML obligations.
These procedures are designed to ensure that IronBit operates as a secure, compliant, and reputable platform for digital asset management, and to protect both users and the broader financial system from abuse.
9. Transaction Limits, Fees, and Limits
All transactions on the IronBit Platform are subject to clearly defined fees and limits, which are designed to ensure transparency, regulatory compliance, and effective risk management.
- Fee Structure: IronBit charges commissions on deposits, withdrawals, conversions, and other supported services. These commissions may be fixed, percentage-based, or a combination thereof, and may include minimum fees or network fees (such as blockchain miner or validator fees). All applicable fees are published in the official Fee Schedule, which is available at https://www.IronBit.io/tariffs. Service fees for additional features or expedited processing may also apply, as detailed in the Fee Schedule.
- Transaction Limits: The Platform imposes minimum and maximum transaction amounts, as well as daily, weekly, and monthly caps, to manage operational risk and comply with legal requirements. These limits are set forth in the Limit Schedule, also published at https://www.IronBit.io/tariffs. All users are subject to the same transaction limits, unless otherwise required by law, regulation, or risk management considerations (e.g., pending verification or compliance review).
- Adjustments and Notifications: IronBit reserves the right to update or adjust fees and transaction limits at any time in response to changes in regulatory requirements, risk assessments, or operational needs. Any material changes will be communicated to users in advance, and the most current Fee and Limit Schedules will always be available on the tariffs page.
- Compliance-Driven Restrictions: In certain circumstances, such as elevated AML risk scores, pending compliance reviews, or regulatory requests, IronBit may impose temporary or permanent restrictions on transaction amounts, frequency, or access to specific services. These measures are implemented to ensure ongoing compliance with applicable laws and to protect the integrity of the Platform.
- User Acknowledgment: By initiating any transaction, users acknowledge and accept the applicable fees and limits, as well as the possibility of changes or restrictions imposed for compliance or risk management purposes.
For further details, users should consult the Commissions and Limits Policy and the published Fee and Limit Schedules.
10. Liability and Disclaimers
To the maximum extent permitted by law, IronBit and its affiliates disclaim all liability for any direct, indirect, incidental, consequential, or punitive damages arising from or related to your use of the Platform, including but not limited to:
- Transaction Errors and Delays: IronBit is not liable for losses resulting from transaction errors, processing delays, failed deposits or withdrawals, or interruptions in service, whether caused by technical issues, network congestion, or third-party service providers.
- Security Breaches: While IronBit implements robust security measures, it cannot guarantee absolute protection against unauthorized access, hacking, or other security incidents. Users are responsible for safeguarding their account credentials and devices.
- IronBit undertakes reasonable efforts to process Orders in a timely manner. However, execution may be delayed if:
- there is suspicion of fraud, illegal activity, or AML/CTF violations;
- transaction volumes spike unexpectedly;
- blockchain network latency or congestion occurs;
- you provide incorrect instructions; or
- required by law, court order, or regulator (including GIIF/KNF).
- You agree to indemnify IronBit, its affiliates, directors, officers, employees, and contractors against any claims, actions, damages, or expenses resulting from:
- fraud, negligence, or misconduct by you;
- your breach of these Terms or other IronBit policies;
- your violation of applicable law or rights of third parties;
- your failure to comply with AML/KYC obligations, including the provision of false or misleading information.
- IronBit strongly recommends that you use wallets under your direct control. We cannot be held responsible for transfers to external wallets outside your control.
- Market Volatility: The value of cryptocurrencies is highly volatile and may fluctuate significantly. IronBit does not guarantee the value, stability, or liquidity of any digital asset, and is not responsible for losses resulting from market movements or trading decisions.
- Technical Limitations: IronBit does not assume responsibility for tracking the transaction history of Bitcoin (BTC) or other assets where technical limitations prevent comprehensive monitoring. Users acknowledge that certain blockchain features may limit the Platform’s ability to provide full transaction traceability.
- Third-Party Services: The Platform may integrate with or rely on third-party service providers for certain features (e.g., liquidity, recovery support). IronBit is not responsible for the actions, omissions, or failures of such third parties.
- Force Majeure: IronBit is not liable for any failure or delay in performance resulting from events beyond its reasonable control, including but not limited to natural disasters, acts of government, war, civil unrest, or disruptions to internet or blockchain networks.
- Platform “As Is”: The Platform and all services are provided “as is” and “as available,” without warranties of any kind, express or implied. IronBit disclaims all warranties regarding merchantability, fitness for a particular purpose, and non-infringement.
Users are encouraged to review the Risk Disclosure Policy for additional information regarding the risks associated with digital asset transactions and platform use. By using the Platform, users accept all risks and limitations described herein.
11. Risk Disclosures
The use of the IronBit platform and engagement in cryptocurrency transactions involve significant risks that users must carefully consider before participating. By accessing or using the Platform, you acknowledge and accept the following risks:
- Market Volatility: The value of cryptocurrencies can fluctuate dramatically and unpredictably. Prices may rise or fall rapidly, and there is a risk of total loss of your digital assets.
- Regulatory Uncertainty: Laws and regulations governing digital assets and custodial wallet services are evolving and may change without notice. Regulatory actions or changes may impact your ability to use the Platform or access your assets.
- Technical Risks: The Platform relies on blockchain technology and third-party service providers. Technical failures, software bugs, cyberattacks, or network disruptions may result in delays, errors, or loss of access to your assets.
- Security Risks: While IronBit implements robust security measures, no system is immune to unauthorized access, hacking, or other malicious activity. Users are responsible for safeguarding their account credentials and devices.
- Irreversible Transactions: Cryptocurrency transactions are generally irreversible. Once executed, transactions cannot be undone, and errors may result in permanent loss of funds.
- Platform Limitations: Certain technical limitations, such as the inability to fully track Bitcoin (BTC) transaction history, may affect the scope of services and protections available to users.
Please note that cryptocurrency and virtual asset services are not regulated as investment services under MiFID II and arenot covered by EU or Polish investor compensation schemes. Users bear full responsibility for evaluating the risks of engaging with virtual assets.
Users are strongly encouraged to review the Risk Disclosure Policyfor a comprehensive overview of risks associated with digital asset transactions and platform use. You are solely responsible for understanding and accepting these risks, and for making informed decisions regarding your use of the Platform.
12. Data Privacy and Security
IronBit is committed to protecting the privacy and security of user data in accordance with applicable laws and its internal policies. The collection, processing, and storage of personal data are governed by the Privacy Policy, which forms an integral part of these Terms.
- Data Collection: IronBit collects personal and transactional data necessary for account registration, identity verification, compliance with AML/KYC requirements, transaction processing, and customer support.
- Data Processing and Use: User data is processed for the purposes of providing services, fulfilling legal and regulatory obligations, preventing fraud, and enhancing platform security. Data may be analyzed for compliance monitoring and risk management.
- Data Storage and Security: All user data is stored securely using industry-standard encryption and access controls. IronBit implements technical and organizational measures to protect data against unauthorized access, alteration, disclosure, or destruction.
- User Rights: Users have the right to access, correct, update, or request deletion of their personal data, subject to legal and regulatory requirements. Requests may be submitted in accordance with the procedures outlined in the Privacy Policy.
- Third-Party Providers: Where IronBit engages third-party service providers for data processing or storage, such providers are contractually required to maintain equivalent standards of data protection and confidentiality.
- Legal Compliance: IronBit processes and retains user data as required by the laws of GDPR and any other relevant regulation.
IronBit will not transmit Customer`s personal data to other entities unless this possibility is provided in the Privacy Policy, the Customer consents to it, or it is required by law. In any case, any data transfers will be conducted in accordance with applicable data protection laws.
13. Termination and Suspension
IronBit reserves the right to suspend or terminate user accounts and access to the Platform under the following circumstances:
- Violation of Terms: If a user breaches these Terms of Use, any Platform policy, or applicable law or regulation.
- Compliance or Legal Requirements: If required by law, regulation, court order, or at the request of regulatory or law enforcement authorities.
- AML/KYC or Risk Concerns: If a user fails to comply with AML/KYC procedures, provides false or misleading information, or is identified as presenting an unacceptable risk.
- Security or Operational Reasons: If necessary to protect the security, integrity, or proper functioning of the Platform.
Upon suspension or termination, users may lose access to their accounts and any associated digital assets, subject to applicable law and the Platform’s compliance obligations. IronBit will retain records of user activity and account information as required by its Storing Records Policy and relevant legal requirements. Where practicable, users will be notified of the reason for suspension or termination and may contact support for further information or to appeal the decision, subject to Platform procedures.
14. Miscellaneous and General Provisions
- Governing Law and Jurisdiction: These Terms and any disputes arising out of or relating to them shall be governed by and construed in accordance with the laws of Poland. The courts of Poland shall have exclusive jurisdiction to resolve any disputes, subject to mandatory provisions of consumer protection law.”
- Amendments: IronBit reserves the right to amend or update these Terms at any time. Changes will become effective upon posting on the Platform. Continued use of the Platform after such changes constitutes acceptance of the revised Terms.
- Severability: If any provision of these Terms is found to be invalid, illegal, or unenforceable, such provision shall be enforced to the maximum extent permissible, and the remaining provisions shall remain in full force and effect.
- Assignment: IronBit may assign or transfer its rights and obligations under these Terms to any affiliate or successor entity without notice or consent. Users may not assign or transfer their rights or obligations without prior written consent from IronBit.
- Force Majeure: IronBit shall not be liable for any failure or delay in performance resulting from events beyond its reasonable control, including but not limited to natural disasters, war, civil unrest, government action, or disruptions to internet or blockchain networks.
- Entire Agreement: These Terms, together with any policies or documents incorporated by reference, constitute the entire agreement between the user and IronBit regarding the use of the Platform and supersede all prior or contemporaneous understandings, communications, or agreements, whether written or oral.
By accessing or using the Platform, you acknowledge and agree to be bound by these Terms and all incorporated policies.